Through this crisis, online travel companies have experienced a confluence of unthinkable customer service demands at the start of the crisis, constant communication with suppliers and support to partners through the evaporation of the market, and now finding strategies to drive demand through an uneven return as countries re-open. Despite the hurdles of this crisis-response, […]
Back in May, when we hosted a webinar on monetizing digital content, museums and cultural organizations were only just beginning to experiment with effective ways to generate revenue through digital programs. Now, several months later, we’ve seen a surge of exciting initiatives that are bringing in money. From virtual summer camps, ticketed virtual events, animal […]
The first half of 2020 has not spared brands. Neither did the recent social protests. The Black Lives Matter movement and imminent American elections have particularly forced brands to fist-wave, if not to take concrete actions. In this intense context, brands have no choice but to redefine their roles and imagine new ways to engage […]
