With over one third of all international arrivals visiting New York City in 2016, the Tri-State area of New York, New Jersey and Connecticut is home to over 160 receptive tour operators. Many have been forced out of Manhattan to more affordable space in the outer boroughs and New Jersey while, at the same time, several new receptive tour operator (RTO) entities have been formed by entrepreneurial professionals who were downsized by their former employers. They use these relationships to generate business, keeping overhead low by operating out of their homes. This environment has made in-office sales calls infinitely more challenging and less efficient as one can now take up to five days to visit 15 operator offices in the area. NAJ’s RTO Summit-East is the only event in New York that brings together operators with suppliers and destinations under one roof in an intimate environment where they can have between 15-20 appointments in one day.