Online Conference: Museums in Times of COVID19

Do museums have to re-imagine the exhibition concepts after a pandemic? How Can Museums Rebuild Public Trust and boost visitors’ confidence? What does “successful museum” mean during and after pandemic? Join a virtual museum conference hosted by Network of European Museum Organisations (NEMO) from July 6 to 7 to learn about the unprecedented impacts of […]

Converting Planners to Bookers (Experiences Sector)

When visitors start booking again we want to ensure that all our efforts to inspire them can be converted into bookings. COVID-19 has changed our visitors, but some fundamentals still remain - businesses need to understand what their cost of sales and break-even point are. Knowing these fundamentals impacts on: Pricing strategy Terms & conditions (including […]

Post-COVID19 Era: Is There a New Direction for the Performing Arts?

This cultural webinar is focused to provide debate and discussion, covering interesting initiatives, flagging up potential solutions, highlighting new opportunities, encouraging positive developments, and sharing our collective learning in this rapidly changing environment. Moderator: Tony Leung l Founder & Director, Agents of Positive Change Speaker: Alison M Friedman l Artistic Director, Performing Arts, West Kowloon […]

Irish Attractions Reopening: Clever & Careful Guidance

A free 30-minute webinar on how to successfully reopen to the public this Summer Date: Friday 10th July – 11am – Zoom In conversation with: Sile Boylan – Visitor Experience Manager, National Gallery of Ireland Jessica Hoyle – Visitor Services Manager, National Museums Northern Ireland Aileesh Carew – Director Sales & Marketing, EPIC, The Irish […]

BOOKINGS IN 2020: Should We Stick or Twist for 2021?

As part of our commitment to help you respond to the current challenges we have launched TravelTalk, a monthly webinar series. Each month we´ll bring you COVID-19 insights from panelists including leading hoteliers, lobby groups – plus travel buyers such as tour operators, airlines and points redemption schemes. Key take-aways Will the high-season extend into […]

Lunch & Learn: Using a Standardized Tool to Understand the Visitor Experience

Join Vicki Wawerchak, Director of Guest Experience Programs at the Monterey Bay Aquarium and Jennifer Rigney, Manager of Social Science Research & Evaluation to learn more about their use of the Dimensions of the Visitor Experience (DoVE) instrument and how it could help practitioners to better understand the sensory, emotional, introspective and cognitive ways visitors […]